Frequently Asked Questions
Everything you need to know about your smart home tech.
How long does shipping take for Wyze products?
Standard shipping typically takes 3-7 business days within the contiguous United States. Once your order ships, you will receive a tracking number via email to monitor your delivery.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging within 30 days of delivery for a full refund.
Do Wyze devices come with a warranty?
Yes, most Wyze hardware products come with a one-year limited warranty that covers defects in materials and workmanship under normal use.
Are Wyze cameras compatible with smart home assistants?
Absolutely. Our smart cameras and devices are designed to work seamlessly with Amazon Alexa, Google Assistant, and IFTTT for integrated home automation.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Is a subscription required to use Wyze cameras?
No, a subscription is not required for basic functionality. However, we offer Cam Plus subscriptions for advanced features like unlimited cloud storage and AI-powered person detection.